Needforslots Privacy Policy

Needforslots is operated by Neroblanko Tech B.V., a company incorporated in Curaçao (company number 164789), holding Curaçao Gaming Authority licence OGL/2024/790/0272. This page describes the personal data we collect from players and site visitors, the purposes for which we process it, the parties we share it with, and the rights available to you. Neroblanko Tech B.V. is not established in Canada, and Canada is a restricted territory under our Terms and Conditions. Data processing is conducted in accordance with the operator’s own data-handling commitments and the requirements of the Curaçao Gaming Authority.

What information we collect

We collect personal data across several categories depending on how you interact with the site. Account registration data includes your name, date of birth, residential address, email address, and phone number. KYC verification data includes copies of government-issued identity documents, proof of address such as utility bills, and copies of payment methods used to deposit. Gameplay data covers deposits, withdrawals, bets placed, session times, and game choices. We also collect device and network data, including IP address, browser type, operating system, and device identifiers. Cookies and similar technologies are used for site functionality and analytics.

How we use your information

We process personal data to provide the service: creating and maintaining your account, processing deposits and withdrawals, and enabling gameplay. We process it to meet regulatory obligations under our CGA licence, including identity verification, age verification, anti-money laundering checks, and transaction monitoring. Personal data is also used for security and fraud prevention, including detecting duplicate accounts, chargebacks, and software-exploit activity. Where you have opted in, we use contact details to send promotional communications; you can withdraw that consent at any time through our support team.

We share personal data with licensed payment processors to handle deposits and withdrawals, and with identity verification providers to carry out KYC checks. Data is disclosed to the Curaçao Gaming Authority (CGA) and to law enforcement or regulatory bodies where we are legally required to do so. We may share data with affiliated companies within the Neroblanko Tech B.V. group that operate on the same platform. Customer data is not sold to third parties.

Data retention

We retain account and transaction records for a minimum of five years following account closure, in line with anti-money laundering obligations applicable under our CGA licence. KYC documents and identity verification records are held for the same minimum period. Where a longer retention period is required by a specific regulatory instruction or legal proceeding, that longer period applies.

Your rights

You have the right to request a copy of the personal data we hold about you. You have the right to request correction of inaccurate or incomplete data. You have the right to request erasure of your data, subject to our regulatory retention obligations. You have the right to restrict or object to certain processing activities. You have the right to receive your data in a portable format where processing is based on consent or contract. To exercise any of these rights, contact us using the details in the section below.

Contact us

Privacy queries and data subject requests can be sent to [email protected] or to [email protected] for account-specific matters. No dedicated Data Protection Officer is named at this time; all privacy correspondence is handled by the support team. We will respond to requests within a reasonable period and keep you informed of progress.